That’s what makes some of the stuff cheap and that’s how Jeff gets to buy a spaceship.

If the machine bursts into life,.even for a moment.

while you are doing that, then it needs a replacement power cord.In this case, the cable has broken internally and a new one will fix it..If that doesn’t work, try doing the same a few inches back from the plug.

Very occasionally, they can fail where the wire goes into the plug..If you still can’t be sure, do you have another Sebo or a neighbour, relative, or friend with a Sebo?

If so, try their full handle on your machine.

If it works, you know it’s the cable..What a fantastic & outstanding customer experience!

I wanted to purchase 2 Sebo X7 vacuum cleaners.The lady who greeted me (I’m so sorry but I didn’t ask your name, my apologies) was very welcoming, friendly & knowledgeable.

There are demonstrator models available to try out, superb, you don’t get this level of customer experience or service even in the high end department stores, let alone Tech stores!Thank you MV for providing such a high standard of customer service.